I Need to Save my SBC Global yahoo & @ATT emails - But Shuttlecloud failed to transfer to google
I have an SBC Global/yahoo Email address and I was told by a rep I will lose the account it if I cancel my ATT. (I believe they also said my other family members @att email addresses would be OK). I am trying to back up all my SBC Global/yahoo emails and transition to a new account. But when I used shuttlecloud to try and move my emails to a gmail account and it didn't work. I followed all directions to do the transfer and it never told me there was an error, it said it would work in a few hours or days, but the emails never showed up in the gmail account. I did transfer my SBC Global/yahoo Emails to gmail 4 years ago and it worked. It just doesn't work now.
My questions are:
1) Is it correct that my families @att email addresses are safe even if we no longer have AT&T service?
2) What is the best option to transfer all my SBC Global emails and AT&T emails, besides shuttlecloud, since it doesn't work? Is linking it to the Outlook desktop program a good idea so I can transfer the emails there?