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1 Message

Tue, Apr 28, 2020 1:39 AM

I need help logging into my att.net email to my IPhone.

I wasn't getting emails on my IPhone (but the emails were showing on my computer), then it said to reset my password, which I did. Then the emails were showing up on my computer, but when I tried signing into my email on my IPhone, then the 'incoming and outcoming mail server' wasn't correct, even though I used the one it said to use. Now when I put all my info. in, a little tab pops up and tells me I can't send or receive emails if I continue. Everything is working on my computer/desktop but not my IPhone.


Community Support


171.5K Messages

1 y ago

Hey @NasirHakeem,


We'd like to help you get your Email. From the description you provided, it sounds like the trouble is in the device settings. 


Double check the email client settings on your IPhone. You can also use this link to troubleshoot your Email service


Let us know if this helps.



Max, AT&T Community Specialist

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