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Lete5997's profile

Tutor

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2 Messages

Fri, Feb 16, 2018 11:57 PM

I can't login to ATT to access my email

 All of a sudden I can't access my email I even tried to reset my password but in order to do that they need to send the code to my email address but I can't access my email !!!!  I have called customer service I have even chatted online but they keep giving me 1-888-355-7580 which is just a recording offering ATT marketing ex Direct TV, t-mobile  I need to get my emails ! Help

ATTHelp

Community Support

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176.3K Messages

4 y ago

Hi @Lete599,


I am sorry you are having issues with your email. I am more than happy to assist with this!


I completely understand how important it is to be able to access your email. Just so I understand, your recovery email address is the same as your email address you can’t get into?


Have a great rest of your day!


Geovanni, AT&T Community Specialist

Tutor

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2 Messages

4 y ago

I called back and chatted with another person that I actually was able to help me... finally! When you can't access your email or if you need to change your password or your ID sending a code to put in to above email isn't going to work. This customer service person sent it through my phone which helped.. like I said before the biggest problem was the phone number I was given the didn't relate to anything but trying to get you to buy DirecTV T-Mobile etc.

Contributor

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2 Messages

3 y ago

I can not access my email

Contributor

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2 Messages

3 y ago

Hi that's great glad you got helped.

Im having the same problem I cant login to my email account and I use it for business.. can you provide me with the number you use to get real help and not just instructions.. I've try everything but I cant seem to get anybody live to help me.. 

Contributor

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1 Message

3 y ago

I'm having the same problem. Tried different browsers. This is so ridiculous. They'be been having problems off and on for 8 months now. They're making millions of dollars off advertising through the web portal, take care of your customers!!!

 

DGP

Contributor

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2 Messages

3 y ago

I've tried i was just on my email Wednesday now i can't log in help

Contributor

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2 Messages

3 y ago

somebody please help me I've tried accessing my email since Thursday 11/29/2018 i was on Wednesday and everything was fine now it's saying Invalid password. Please try again someone help me

Contributor

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3 Messages

3 y ago

Hello,

 

Allison Franklin has a new phone number 678-789-4446 I can't access my Yahoo email allisonfranklin924@yahoo.com

My old phone number is 678-532-1135 can someone help me to login into my email allisonfranklin924@yahoo.com

My email associated with yahoo email is allisonfranklin3@gmail.com.

 

Contributor

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3 Messages

3 y ago

Hello,

 

Allison Franklin need someone to add my new phone number 678-789-4446 to my email address allisonfranklin924@yahoo.com.

 

Thank you

 

Contributor

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1 Message

3 y ago

I am now able to access my AT&T/Yahoo email (since 10/22/18) via web.

You need to contact AT&T internet/email technical support team (I dialed 611 from my mobile).

Technical Support had me clear the cache and history in the browser (on my computer) then AT&T reset my login password via text.

These steps helped me access my email again.

Hope this will help you out!

 

Contributor

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2 Messages

3 y ago

Who exactly did you call? What number did you call please let me know thank you

Contributor

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1 Message

3 y ago

I talked to a man that was from AT&T was not able to help couldn't make him understand I could not get into my emails to receive what he was sending

Contributor

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1 Message

3 y ago

tech support help please cant access my email why this happens all the time why

Contributor

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1 Message

2 y ago

maybe I don/t have any mail

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