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Contributor

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2 Messages

Tue, Dec 4, 2018 6:51 PM

I cannot login into my att/yahoo email account

I have had my att.net email account through yahoo for years (2008) and now i kept getting a message asking me to sign into my account or check my settings. When i try to sign in it says my password is wrong. If i try "forgot my password" or try to reset my password i am asked security questions that i do not even remember setting up therefore do not know the answers. I do not have a back up email or a phone number as backup because this account was old. I am not an Att customer anymore so trying to sign into the att.net does nothing. 

I need to know how i can get access to my email account. 

 

Thank you,

Responses

Brand User
ATTHelp

Community Support

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145.2K Messages

2 years ago

Hello @fixmyemail

We understand that you're having trouble signing into your email account.

Is this a free email account?

When was the last time you were able to sign-in?

Check out this forums page that has some helpful information that can help you regain access to your email account.

Charles, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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2 Messages

@ATTHelp help

same problem.

cannot sign in

free att.net account

Contributor

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2 Messages

2 years ago

Yes this is a free email account. We created this years ago when I had
at&t.
The last time we were able to get any mail was 11/27/18. But I did notice
for about a week before that my normal emails were in my spam account and I
was receiving things I've never seen before.
Then upon opening the email it said I needed to sign in and wouldn't accept
my password.

I have so many things attached to this email, I really hope I can get back
in.

Thanks

Tutor

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4 Messages

2 years ago

Is this CHARLES at AT&T?

Smitty here. If you are the CHARLES that got me signed up in 1999, my email is in trouble.

I CAN SIGN IN TO ATT.....but no emails since last THURSDAY (MARCH 7). When I go to YAHOO, I cannot sign in.

Passwords all work at AT&T.

People emailing me "smitty" get them BOUNCED BACK...like the account is closed.

I don't have to tell you, how tough it is, to lose an EMAIL ACCOUNT , that your entire personal life is involved with

CREDIT CARD BILLS, family, etc.

HELP.

Thanks

smitty

 

 

Contributor

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2 Messages

2 years ago

I am trying to log into my att/yahoo email account. Had no problems until today. Now it doesn't recognize my email or take my password. What should I do?

Contributor

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2 Messages

2 years ago

I cannot get to my email. I had no problems until today May 1. When I try to log in, it says it doesn't remember my email address or my password. Since I cannot get into email, I cannot change my password. And I don't know why I should change it because it was stored in my browser. What can I do?

New Member

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3 Messages

6 months ago

What are the solutions to the problems above?

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