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Community Support

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6.7K Messages

Tue, Sep 27, 2016 3:50 PM

How to Reset your Email Password using myAT&T

 

You are here because you can't sign into your email or you forgot one of your many passwords. Resetting your password is one of the fastest solutions. Let's get started!

How To Change Your Password

Go to www.att.com or use the myAT&T app:

  1. Login to the myAT&T app, scroll and select "My plans & features"

  2. Hit the "plus" button next to your service and select "Manage my network & email"

  3. Select "Change Email Password" 

Note: If you are still unable to login after resetting your password, wait 12 hours for the system to update and try again.

 

Email Tips & Troubleshooting Solutions 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

2 Attachments

Responses

Contributor

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2 Messages

3 years ago

contact 23424242

Contributor

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1 Message

3 years ago

This email is very old, it's been around since I was little, now that I'm trying to enter it so I can access a game online, I'm locked out. I have been over 13 for a few years now and I was wondering if it was possible if I could somehow get my way back into the email. It states that I need an adult or parent to access my account, I highly doubt my parents still use that account considering they have been using other emails for years now. Please help ASAP.

Contributor

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1 Message

3 years ago

help me creat new att online to view my usage for dsl i no longer have access to gpbivens@sbcglobal.com i need to reset usser id and password please help

 

Contributor

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1 Message

3 years ago

Can not access email account.  It was working 6/21/2017 on iPad and iPhone 6s. I have the correct user ID and password.  Any assistance would greatly appreciated.

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[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Tutor

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6 Messages

3 years ago

Yesterday I started having this problem. I can receive emails in outlook 2016 but when I try to send I get an error to check my login and password. I have 2 other email addresses set up in outlook and they do not have that problem. It's only my bellsouth email. All the setting used to work 2 days ago.

Contributor

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1 Message

3 years ago

can not get my yahoo pass word

Contributor

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2 Messages

3 years ago

I cannot remember my offline Security answer and therefore cannot add a sub-account.  Help!

Contributor

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1 Message

3 years ago

I can't reset my email password. The system takes me directly to my security question s and I don't remember the answers. How do I reset?

Contributor

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1 Message

3 years ago

I forgot my password and I also forgot answer to security question.

Contributor

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2 Messages

3 years ago

I can not find my information that I did with my technician the day they hook me up user id password all of that and I can not get to my emaili need to start over to make my acct. online please!!

 

Contributor

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1 Message

3 years ago

I've had a Yahoo! email account for years.  At some point, it was connected to my AT&T account.  I moved a few years ago and no longer have an AT&T account.  Now, when I go into Yahoo! to attempt to change my password, I get a message saying my account is connected to AT&T and I need to go to them for assistance.  When I go to AT&T I'm told my account with them is closed and they cannot help.  Any suggestions out there?

 

Thanks - Jeff.

Tutor

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4 Messages

2 years ago

I just started having this problem two days ago after getting a new phone and trying to enter the password for yahoo email. I keep getting redirected to AT&T. In 2004 I had an sbc global account. I no longer have any accounts with AT&T after porting my landline and switching my dsl to cable a couple of years ago. I get no opportunity to answer any secret questions and AT&T digital management says they cannot help. Error code is 65231

Contributor

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1 Message

2 years ago

I usually read my Bellsouth email in the Yahoo app on my phone and it has been ages since I needed to use my password. Recently, the app stopped displaying older messages. I need to re-read one, so I tried to log in from my laptop. I can't remember the password - how in the heck do I reset it? Yahoo isn't any help because Bellsouth counts as an AT&T email. When I try to reset on the AT&T site, I am directed to a page with phone numbers for various AT&T products but not email. This is so frustrating! 

Contributor

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1 Message

2 years ago

forgot yahoo email password. how do I reset password

Brand User
ATTHelp

Administrator

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112.6K Messages

2 years ago

Hello raytowner


If the affected email address contains Yahoo's domain and is currently not merged with an active ATT domain email address, you will need to follow regular procedures provided by Yahoo to have the password reset.



-Thor, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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