Community Support
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6.7K Messages
How to Reset your Email Password using myAT&T
You are here because you can't sign into your email or you forgot one of your many passwords. Resetting your password is one of the fastest solutions. Let's get started!
How To Change Your Password
Go to www.att.com or use the myAT&T app:
Login to the myAT&T app, scroll and select "My plans & features"
Hit the "plus" button next to your service and select "Manage my network & email"
Select "Change Email Password"
Note: If you are still unable to login after resetting your password, wait 12 hours for the system to update and try again.
Email Tips & Troubleshooting Solutions
Email Troubleshooting - Learn how to trouble your email.
Don’t forget to update your email clients (Outlook, Apple Mail, etc) with your new password.
Make sure you update your security questions and tie a wireless number . It makes password reset easier in the future.
More supported solutions can be found at "How to Reset your Password".
Was your ID hacked? Once you update your password, secure your account.
Have a sub or "child" email account trouble? You may need use the primary to account reactivate it.
Responses
666777333Scot
Contributor
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2 Messages
4 years ago
I Cant Get My Email address [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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kokabonk123
Contributor
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1 Message
4 years ago
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Bronco66
Tutor
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4 Messages
4 years ago
But I do recieve online bank statements and other business related accounts
each time I retrieve my mail I recieve a message that my password is not correct
i go in and change my password and it only lasts for one cycle and then the cycle repeats itself. ????????
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Shari97
Tutor
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1 Message
4 years ago
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ATTHelp
Community Support
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147.7K Messages
4 years ago
Hi @Bronco66,
Sorry to read of the trouble you are having. Please make sure you have the latest browser version. Also, on this page you will see a section labeled Internet Hot Topics. You will find a link labeled Email Login Woes. Click on that, you will find some regarding hacked ID we highly recommend looking at. If you are on a browser, the link will be to the right. If you are on a mobile device, scroll down to find it.
-ATTU-verseCare
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Bronco66
Tutor
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4 Messages
4 years ago
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ATTHelp
Community Support
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147.7K Messages
4 years ago
Hi @Bronco66,
We apologize about the confusions. Your post may have been moved, but hopefully, you can now see the thread. If not, here is a link back to it.
-ATTU-verseCarehttps://forums.att.com/t5/AT-T-Internet-Email-Security/How-to-Reset-your-Email-Password-using-myAT-amp-T/m-p/4933993#M12465
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IGOTAPROBLEM
Contributor
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2 Messages
4 years ago
i got problems lets get this email log in going.
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ATTHelp
Community Support
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147.7K Messages
4 years ago
Hello @IGOTAPROBLEM,
We sorry to hear you are having email login issues. If there is something in addition to what is offered in this article, please give us further details on what issue you are having.
Thanks.
-ATTU-verseCare
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J.A.M.
Contributor
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1 Message
4 years ago
Hi, I have a sbcglobal.net account and I guess for security reasons the account has recently been logged out. The password has always been saved to all my devices so It's been a while since my last login. I forgot my password, username, and the answers to my security questions. Is there another way I can access my account?
The email is :
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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Antigonish99
Contributor
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1 Message
4 years ago
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BobMarley
Tutor
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1 Message
4 years ago
I'm unable to logon to my email account. I go through password reset and the only option I'm afforded is the two challenge questions. I KNOW my answers are correct and typed correctly, yet I'm being told that one or both of them are incorrect. How do I resolve this?
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RuffLion
Contributor
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1 Message
4 years ago
hello! I'm trying to change my password and when I try to, its not showing me the security questions. its just blank and I'm not sure what to answer or put in the space below. I have tried changing security settings but I still need to answer it before it will let me do anything. should I just contact support? ive tried searching the posts here and no luck. xbox account has been hacked and I'm pretty sure my email too, so trying to change password asap. tnx to anyone that can help.
edit: I just realized that maybe hacker put blanks on security questions? maybe?
btw I have tried putting blanks and random answers in there
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James17
Contributor
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1 Message
4 years ago
I cannot get into Att,Net My Password Does not work.
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qqbob125
Contributor
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1 Message
4 years ago
I can't log into my Yahoo at&t email account I "ABSOLUTELY" am giving it the correct password and it will not let me in. This happened about 4 weeks ago when once again I gave it the "correct password" and it still would not let me in and forced me to change the password again. I am sick of this hassle. Please get rid of Yahoo !!! It is a total pain. I am trying to read my email now so I can get the code it sent me to log into my AT&T account so I can change my auto pay credit card #. Around and around and around we go. I am about ready to quit AT&T because of this. Last time I had to get on the phone with AT&T for 30 minutes to keep my old password. You have a serious system problem and will start losing customers like me.
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