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2 Messages

Sat, May 21, 2016 1:16 AM

Help can't log into my Yahoo e-mail account! How can I cancel the link between ATT and Yahoo e-mail?

I cannot log into Yahoo e-mail any more because I am constantly redirected to ATT/Yahoo and I don't remember the password for the ATT user.  I do know my Yahoo password.. And I can't reset my ATT password because I can't seem to get the answers to my secret questions right. I want to be able to log into my yahoo e-mail independently. I need to check my e-mail~!





3.9K Messages

5 y ago

Okay, this one, you sound like you need help from the care team. (they can only help with the ATT part, not your yahoo part.)

Are your yahoo and att accounts merged by any chance? Kinda makes a differance.

Anyways, just be sure to menstion it to the care team folks.

Pick one of their care team links (any will work) and send a message with your name, account, phone, contact email, best time to connect with you, and a message with your needs. Give them a couple days or so to get back with you, and I hope they can help.


U-verse problems, ATTU-verseCare.
Billing/other problems ATTCustomerCare
Please mark replies as solutions if it fixed your problem. This helps other members find answers quickly.


Good luck

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