Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

Contributor

 • 

2 Messages

Wed, Jan 16, 2019 12:56 PM

Hacked email

My email is being used to send money requests to some of my contacts.  I think they are going through an email address that is directed to my bell south account.  Any idea what I can do?

Responses

Accepted Solution

Official Solution

_xyzzy_

ACE - Expert

 • 

15K Messages

a year ago

For your actual email account or it just looks like it's coming from your email address?

 

If it's from your actual account then change your password and maybe your security questions too.  But they don't need to use your actual account to make a email appear as an email you sent.  They simply spoof the sender email address (and possibly the name too) and send the email from any email service they happen to use.  In that case there isn't anything you can do about that.  Once your email address is "out in the wild" anyone can use it for spoofing.  And it may not be you that was hacked to get that info.  It might be any one of your contacts with you in their email contacts list.

___________________________________________________

This is a public forum and I am a customer just like you. Click "Like" if you feel this post is helpful and "Accept as Solution" if it solves your problem.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

1 Message

10 months ago

I know my e-mail has been robbed but you don't have a answer for my question please let me be able to explain

AT&T TV – All Your Entertainment In One Spot.  Learn more…