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emails to bellsouth.net users
I use both outlook and yahoo e-mail account and cannot send either to some of my friends that use bellsouth.net / The e-mails I send do not go to their spam folders and I do not get them back they just disappear into the internet junk somewhere. How can I correct this problem
[email scrubbed] or [email scrubbed]
Questions
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Updated
5 months ago
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Responses
ATTHelp
Community Support
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144.6K Messages
5 months ago
We would be happy to help you with this email issue @ed5539!
If so, check out this information we have on Email Server Settings, to ensure the IMAP, POP settings are set correctly.
Please let us know if this helps resolve the issue!
Jessika, AT&T Community Specialist
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stellaa9x
New Member
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1 Message
5 months ago
Trúng độc đắc, người vứt vé số, người không thèm nhận giải
(edited)
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ed5539
New Member
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6 Messages
5 months ago
Well how did you fix it ??
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ATTHelp
Community Support
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144.6K Messages
5 months ago
We're here to help @ed5539.
Is this a AT&T email you're trying to send emails from are is it yahoo? Can you please confirm that for us. Looking forward to your response.
Charles, AT&T Community Specialist
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ed5539
New Member
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6 Messages
5 months ago
I am sending from both yahoo mail and Outlook and neither will deliver to bellsouth.net--I gave also tried to send from my ATT account
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ATTHelp
Community Support
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144.6K Messages
5 months ago
Hey @ed5539,
We have recently updated the security parameters for logging into AT&T associated Emails. We recommend checking out this article on using OAuth or Secure Mail key.
Let us know if this helps.
Max, AT&T Community Specialist
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ed5539
New Member
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6 Messages
5 months ago
no, it does not help as I am using yahoo mail and Outlook mail to send to my friends not ATT
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ATTHelp
Community Support
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144.6K Messages
5 months ago
Hey @ed5539.
Being that this is related to a yahoo email account, we suggest that you reach out to yahoo support we don't have access to yahoo email accounts.
Charles, AT&T Community Specialist
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ed5539
New Member
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6 Messages
5 months ago
been to yahoo and they say it's an ATT or Bellsouth problem
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ATTHelp
Community Support
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144.6K Messages
5 months ago
Hey @ed5539.
Can you make sure that the recipients are adding you to there contact list so you aren't block from sending email. Please let us know if your able to send a email after doing so. Looking forward to your response
Charles, AT&T Community Specialist
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ed5539
New Member
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6 Messages
5 months ago
I have personally viewed their blocked list and I am not on it.
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ATTHelp
Community Support
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144.6K Messages
5 months ago
Hi @ed5539, we are happy to help.
It is never the intention of the AT&T Postmaster staff to block legitimate email. Unfortunately, legitimate messages are sometimes blocked as a result of our antispam and antivirus measures.
Please email our block list group for more information or to find out how to unblock emails.
Let us know if this helps.
Lafayette, AT&T Community Specialist
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