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Sun, Jul 5, 2020 8:02 PM


email [email scrubbed] will work on my laptop but not on iphone or ipad


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Community Support


144.4K Messages

6 months ago

Hello @LouisCook90368,


We'd be more than happy to take a closer look into this issue that you're experiencing with your email.


We'll need some more details in order for us to better assist you:

  • When you say that it isn't working on your iPhone or iPad, what do you mean exactly?
  • How long has this been going on?
  • Which iPhone and iPad model are you using?
  • Also, is this an AT&T email address that you're referring to?

Please let us know.


We look forward to hearing back from you.


Sean, AT&T Community Specialist

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