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New Member

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4 Messages

Sunday, April 5th, 2020 4:24 PM

Email pop 3 settings

Has anyone recently started having problems with AT&T's pop 3 settings on Outlook for Mac? As of this week I can no longer send and recieve emails using Outlook for mac 2011 (I know it's an old program but still works fine with IMAP). Thanks for any tips.

Community Support

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230.7K Messages

4 years ago

Sure thing, @chavski.

 

Learn how to set up your AT&T email or update your email settings for Apple Mail. Follow the steps below, more details can be found within the link.

  1. Select Preferences > Account Information.
  2. Choose your mail account.
  3. Select POP3 or IMAP.
  4. Confirm User name.
  5. Enter your password or secure mail key.
  6. Confirm or enter the following settings:
    -Incoming Mail Server - inbound.att.net (POP3) or imap.mail.att.net (IMAP) 
    -Outgoing Mail Server - outbound.att.net (POP3) or smtp.mail.att.net (IMAP) 
  7. In Outgoing Mail Server (SMTP), choose Edit SMTP Server List.
  8. Confirm:
    -Server Name - outbound.att.net or smtp.mail.att.net.
    -Use default ports - 25, 465, 587.
    -Use Secure Sockets Layer (SSL) is selected.
  9. Select OK
  10. On Advanced tab, confirm:
    -SSL checkbox is selected.
    -Authentication field is set for Password.
  11. Close window.

Please do not hesitate to reach back out if you come across any problems. We are always here and happy to help.

 

Ariel, AT&T Community Specialist

New Member

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4 Messages

I appreciate the help but I'm trying to set up Outlook 2019 for mac, not Apple mail. The problems persist. Can only set up IMAP, not able to add POP accounts. Any ideas ? Thanks.

Community Support

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230.7K Messages

Hi @chavske, we are delighted to help.

 

Here's how to set up your AT&T email, update your email settings, or add your secure mail key for Microsoft Outlook 2011.

 

Please let us know it this helps!

 

If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!

 

 

Lafayette, AT&T Community Specialist

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