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Employee

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2 Messages

Sat, Nov 3, 2018 8:09 PM

email password reset

want to reset email password for a sub account, not main account login.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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_xyzzy_

ACE - Expert

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15K Messages

2 years ago

I believe you can do it from the primary by getting into Manage Accounts through the primary's myAT&T .  Alternatively log into myAT&T using the sub-account's email and password.  Also could use Forgot ID/Password.  And finally the "forget" when trying to login to start.att.net or the webmail.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Employee

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2 Messages

2 years ago

Will give this a try, thanks.


*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

a year ago

Hi.    I tried resetting a sub account password but it says the sub account is now linked to an att access id and  I no longer have permission.     How do I get the att access id and permission now to my sub accounts?

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