email id & pw problems
Last Sat I switched from DSL to U-verse. After getting everything settled, all was well.
Starting this morning, my emailsub account could receive but not send. The main account was OK until a few hours ago when it no longer receives or sends. I use Thunderbird and am intimate with the settings. Nothing had been changed before or after the switch and now I have these problems.
I spoke with support many times and no help.
I have since tried every iteration of ATT(Bellsouth)servers and nothing works...except for the sub account at the moment, mail.bellsouth.net is the only server working for inbound and that one is a proxy.
Yes, the webmail works as does the third party "mail2web" program...for both in and out.
I have all my records and mail on Thunderbird and want to continue.
On one of my calls to support, they hinted that ATT is having a problem with moving emails from DSL to U-verse, consistent with the Yahoo problems that go along with it.
In the past year or so, ATT has had this ongoing problem with the pw and ID errors recurring. It was always an ATT problem by their admission and each time they eventually corrected it. So far nothing.
In addition to that, in order for me to sign into this Community, I have to request a password change each time. For some reason, that logs me in. Maybe I forgot my ID, but I cannot find a way to recover it. They keep sending me a page with 2 IDs but neither one seems to work. Only resetting the password each time works.