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1 Message

Wed, Apr 19, 2017 2:11 AM

Email Hacked - lost all my contacts

My email was hacked! Found out when some of my friends started texting asking if I had send them an email with an invoice attached through dropbox.

I immediately changed my password but when I tried to send out and email to all my contacts - I found out they were all gone! Is there anyway I can recover? Also the hacker was responding to emails coming back asking if the fraudulent email was mine!!


Brand User

Community Support


144.7K Messages

4 years ago

Hi @Liz2017,


We are sorry about the issues. You can try to restore your contacts. To do so:

  1. Click the Contacts icon.
  2. Click Actions | select Restore from backup.
  3. Select a date to restore your contacts to from the drop-down menu.
  4. Click Restore.


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