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New Member

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1 Message

Sunday, October 25th, 2020 1:57 AM

Email address portability

I have at&t internet and email.  I am moving to an area that does not have at&t internet.  Can i keep my access to email and continue to use my user@sbcglobal. net email address

Community Support

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231.5K Messages

3 years ago

Yes you can keep your email address, @Chrisdestry.

 

If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on the AT&T internet account, you will lose access to the email until it is resolved. Please note, if you break Terms & Conditions the email will be deactivated.

We hope that this information is helpful to you. If you need any further assistance, feel free to reach back out to us here. We are always happy to help.

 

Ariel, AT&T Community Specialist

New Member

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1 Message

3 years ago

@ATTHelp  Is this true for email subaccounts also? Will all email addresses attached to an account remain active if internet service is discontinued?

(edited)

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