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2 Messages

Fri, Sep 28, 2018 5:57 AM

Does at&t yahoo web mail support browser Safari Version 12?

Web Mail works, but on the upper right side there are 3 icons, Home - account - settings. Home works, but the other two don't. So I thought it may be a support problem. I have two iMac's and both are up-graded to Mojave and Safari 12 and they both have the some problem. This does not happen when I use Chrome. Help!!!

 

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_xyzzy_

Expert

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15K Messages

2 years ago

I don't know what that means.  Who's support?  Is safari inadequate of displaying and handling web pages that all other browsers can display or is the att webmail inadequate of supporting the latest version of safari running on Mojave and now needs to change to cater what the new safari requires?  You said it yourself.  You can run chrome under Mojave and display the webmail with no problems but you then run safari on that same OS and you have problems.  So wouldn't you think the problem points to safari or at least safari running on Mojave as the one having the problem?  So I would say it's an apple support problem.  Most probably a bug.

 

Maybe you should wait until the "new" webmail interface comes out and use chrome in the meantime.  Maybe you will "get lucky" but I doubt it.

 

By the way, do you have any extensions installed in your safari?   If so try disabling them.

 

FWIW both the webmail account and settings buttons display drop down menus while home is just brings up another web page.  So I'm speculating that safari (or the OS preferences) have some kind of settings of its own controlling drop down/popup menus on web pages (why? I can't guess) or safari just doesn't handle drop down/popup menus (maybe a bug).  Just out of curiosity go to the att web/portal page, start.att.net.  Assuming you are already logged in click the account box just to the left of the mail icon in the upper right.  Does that work to bring up its drop down menu?

_xyzzy_

Expert

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15K Messages

2 years ago

Must be a Safari/Mojave problem because nothing has changed in the webmail.  Can't help you with that.  That's a problem you should post to the appropriate apple community forum or apple support.

Contributor

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2 Messages

2 years ago

Talked to Apple Care and they thing that it might be a support problem.

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