DIRECTV.Net Email Changes - FAQs From The AT&T Community
The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmailfirstname.lastname@example.org.
What is changing?
WildBlue Internet service and billing through DIRECTV will no longer be supported. Customers should find an alternate Internet solution before their Internet service is discontinued.
When will the change happen?
Active accounts will be discontinued on 1/31/19. Customers will lose access to their email 30 days after their account is discontinued. A new free email account can be easily created on att.net by going to www.att.net.
What if I do nothing?
Active accounts will be disconnected on 1/31/19. Customers are encouraged to call the number provided in their communication to find an alternate Internet service. You will lose access to your email account on 3/2/19, with no way to save your email data. We encourage you to follow instructions provided in our help page on how to copy/forward existing email data and set up a new account at att.net.
Do I need to return the WildBlue equipment?
Customers do not need to return their WildBlue modem or other equipment.
How was this change communicated?
Notification of the change to WildBlue Internet service will be sent to customer’s service address on file and DIRECTV account email, if available.
What do I do if I need additional assistance?
- DIRECTV customers – call us at 877-859-4103
- Non-DIRECTV customers - call us at 800-DIRECTV (800-347-3288)
Move Your Data From Your directv.net email To Your att.net Email
- How to create an att.net email account
- How to forward your directv.net emails.
- How to export your directv email contacts
- How to import contacts into your att.net Email
- How to export your calendar entries from directv.net Email
- How to import your calendar entries into your att.net Email
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.