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Alice30236's profile

New Member


2 Messages

Sun, Oct 25, 2020 3:08 PM

Delete old email addressing

I have a new email address. How do I delete my old address??


Brand User

Community Support


162.9K Messages

9 m ago

Great question, @Alice30236.


We are happy to help you Delete your AT&T email account. Before you do so please note:

  • You can delete your AT&T email address if it's been 30-60 days since a paid AT&T service has been canceled or disconnected.
  • You can delete a free AT&T email account that’s never been associated with a paid AT&T service.
  • You can’t delete your AT&T email address if it’s associated with an active AT&T service.
  • Deleting a Member ID will delete any sub-accounts created with that account.

To delete your AT&T email follow the steps below:

  1. Go to Profile.
  2. Select Contact info.
  3. Select the Email tab.
  4. Under Free AT&T email account, select Manage. If you don't see that option, your email account can't be deleted.
  5. Next to Member ID, select Delete Account. Select OK.
  6. Confirm that the Status at the bottom of the User Information section now reads Disabled. Your email account has been deleted.

If you need any further assistance, feel free to reach back out to us. We are always here and happy to help.


Ariel, AT&T Community Specialist


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