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meglhaden

Scholar

 • 

112 Messages

Wed, Nov 8, 2017 4:33 PM

Connection Encryption Type Error

Receiving this error for over a week now. It's on and off. Email works fine then doesn't with this error.

 

Task 'xxxxxxxxxx - Receiving' reported error (0x800CCC1A) : 'Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.'

 

Email is setup properly and has worked this way for years until someone decides to make some changes on the mail server.

Responses

_xyzzy_

Expert

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15K Messages

3 years ago

Outlook email client?

Have you tried rebooting your computer?

Look over the many hits and possible solutions for error 0x800CCC1A in this google search.

meglhaden

Scholar

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112 Messages

3 years ago

Yes it's Outlook and the pc has been rebooted numerous times in the week this has been happening.

 

The problem isn't on my end. It's a change someone has made on the server that causes this. Just like all the other changes that caused all the other numerous errors with Outlook. Funny how they all mysteriously appear and disappear without ever making any changes on my end.

Brand User
ATTHelp

Community Support

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133.6K Messages

3 years ago

Greeting @meglhaden.


Thank you for reaching out to the Community Forums.  I am sorry about the issues you are experiencing and would like to help look into this for you.


Microsoft Support has an article which addresses this error.  Please follow the steps to help you resolve this error.  If you continue to receive the error message after using the recommended solution, please private message me at @ATTCares.  In the message, please include your full name, account information, a good contact number, and the best date/time to reach you including your time zone.


Have a great day!


Richard, AT&T Community Specialist

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meglhaden

Scholar

 • 

112 Messages

3 years ago

As I stated earlier this issue is due to a change someone made on the server. Any problem I've had with AT&T email is always due to this.

 

Works fine, someone makes a change, error messages appear, someone corrects the change, error messages go away.

 

It has been like this for over 10 years.

_xyzzy_

Expert

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15K Messages

3 years ago

Are you going to keep insisting it's a server change and not even make the effort to trouble shoot?  I read a lot of posts, particularly ones about email, and I don't recall anyone other than you mentioning the 0x800CCC1A error in recent weeks (although admittedly I'm getting older and my memory isn't what it used to be).

 

When was the last time you checked your hard drive (or ssd)?  Did you go back to re-verify your Outlook settings are still correct.  Data can get corrupted over time in various and subtle ways and while it might not be your Outlook settings, it could be somewhere else in your OS's data (cache data, data files, etc.).  Things are not cast in concrete.

 

Did you even bother to look at some of the hits in that google search I suggested?  One I found interesting was this one. That one mentions a "0x800CCC1A Repair Tool"!   Apparently Outlook is a big enough flake that someone needed to write a repair tool for that problem error.  Outlook too has it's own data files that could get corrupted (besides settings) which I'm guessing that's what that tool attempts to fix.

 

Unless there's a flood of 0x800CCC1A error reports in addition to your one indicating that there indeed something fishy with the servers your are not going to get your email problem fixed.  You have to do the trouble shooting.

 

Update:

Full disclosure - I use Thunderbird as my email client and it has no problems with the servers.

John_E

Mentor

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43 Messages

3 years ago

I respectfully have to agree with meglhaden. Mine started doing the same thing at about the same time on two ATT/Yahoo accounts using Outlook 2010. It's always in the past cleared somehow by itself. I haven't had time to look for anyone else having the same problem until this morning and found this post. I get rejected about 2 times out of six tries.

 

Been going on for years but usually with a password issue and different error code. Many of us oldtimers are on board with meglhaden's theory.

 

Thanks for any input and/or help.respectfully. Crossing fingers...

meglhaden

Scholar

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112 Messages

3 years ago

Thanks John_E for understanding what I was talking about.

 

It stopped on my accounts without making any changes.

 

Hopefully yours cleared as well.

John_E

Mentor

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43 Messages

3 years ago

You're welcome and mine is in the process of slowly clearing up. No errors
yesterday or today but had a few Friday and even fewer Saturday.

Glad to hear yours are fixed and we can wait for the next round whenever
that may be.

Contributor

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1 Message

3 years ago

I'm having trouble too - worked fine yesterday, today not so much!  I'll guess I'll wait it out and see what happens..

Tutor

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10 Messages

3 years ago


Task - Receiving' reported error (0x800CCC1A) : 'Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.'

  • HP ENVY 17 3D Laptop 
  • Intl 64 Bit i7 Quad Core
  • OS:  windows 10 Pro 64 Bit 
  • Version Windows 10 Fall Creators Update
  • Virus Protection Avast Free Edition
  • POP 3 inbound.att.net
  • SMTP ountbound.att.net
  • Advanced Incoming Server (POP 3) 995 SSL Encrypted
  • Outgoing Server (SMTP) 465 SSL Encrypted
  • ATT.net (Email)

I tried changing the encryption to TSL and Auto and neither works.

I used two tool Stellar Phoenix Outlook PST Repair and Kernel for Outlook PST Repair - Evaluation Version.  I have tried creating a new folder and none of these worked.  I tried reentering the email password and that works once in a while then the error comes back again.  I am using the WiFi in the facilities so I am limited as to what I can do with that.  I tried resetting the network this didn't work.  I rollback the upgrade and this didn't work.  I reinstalled an image and that didn't work.  I am apprehensive in trying other repair tools that charge but there is no guarantee that they will work ending up nickel and diming me to death.  i have researched this error and tried just about everything.

 

Can you help?

 

John_E

Mentor

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43 Messages

3 years ago

Mine was doing better for a few days but the gremlins have returned here, too. Worse than ever depending on time of day.

Tutor

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10 Messages

3 years ago

Yes I did with the same results.  

Tutor

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10 Messages

3 years ago

Yes.  I have also tried SCANPST.exe and I have the same problem.

Tutor

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10 Messages

3 years ago

I looked through this and I have also tried all of this with no results.

joewray

Mentor

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25 Messages

3 years ago

I started having this same problem a few days ago on Outlook 2010 using latest version of .  Although I have several other e-mail addresses on Outlook, it only happens with my At&T addresses, @Bellsouth.net and @att.net.

When I restart the computer, it sometimes cures the problem, but it comes back the next day.

Tried to uninstall several Win 10 updates associated with Outlook, thinking that might be the problem, but didn't help.

Any new ideas?

Thanks,

Joe

 

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