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Thu, Oct 1, 2020 1:34 PM

Can't send/receive emails using Outlook 2003 on my "bellsouth.net" accounts

I have 4 "bellsouth.net" email accounts and use outlook 2003 on a windows 10 computer to send/receive emails.   Just yesterday, one of the accounts stopped working.  It gave me an error message saying I was forbidden from retaining a copy of the email on the server.  Changed the email setting removing the check to retain copy of emails on server.   Then it downloaded my emails.   But when I checked later that day, it stopped working completely and would not accept (or retain) the password.   A message popped up saying:  Please type your user name and password.  The box to save this password in your password list was unchecked.   I checked it, pressed OK and the box popped up again.  I went online and to try to log in to my account and got some sort of error message.   Continued to try to log in but it blocked me after too many attempts.   So I followed prompts to reset password, got into the online account....then revised my outlook profile to use the new password.  It does not work.   I have deleted the outlook account profile and recreated it using the same settings from the other 3 accounts that are working and new password, but still get the pop up with the unchecked password.   I have tested it and it appears to send fine but get the error message: 

 

Task 'inbound.att.net - Receiving' report error (0x800CC92):  Your email server rejected your login.  Verify your user name and password in your account properties.   Under Tools, click Email accounts.  The Server responded : -ERR{SYS/TEMP} Server error - Please try again later.

 

I am a 20+ year ATT customer who recently moved to another internet provider and ATT will not help me fix this problem.      They claim it is a software issue.  It is obviously not the case.  

 

I had the same thing happen back in April on my  old XP computers that I merely used for emails and a Photo Editor program.  I was an ATT customer at that time, but they still refused to help me resolve this issue.     That is why I moved to another provider, but am left having to deal with ATT because I do not want to lose my old email addresses. 

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