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Tutor

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2 Messages

Fri, Mar 1, 2019 6:44 AM

Can't log into my @sbcglobal.net e-mail address

Hello.  This may not be the best place to post this, but I'm not sure what else to do at the moment.  Tonight I wasn't able to log into my @sbcglobal.net e-mail address and the password recovery didn't help. The message said:

 

"Looks like we don't have a secure way to recover your password. Give us a call at 800.288.2020."

 
That number doesn't do anything for me because they ask for an account number but as far as I am aware my address isn't tied to any current service I have. It's an address I've had for 10+ years.
 
I'm just looking for advice on who to contact regarding how to recover/change my password.  I'd try the chat, but that seems to be closed for the night.
 
Thank you.

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Accepted Solution

Official Solution

Tutor

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2 Messages

a year ago

After posting the previous message I saw related posts to the right and I found a way to reset my password through MyATT and have access to my e-mail again.

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