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K

New Member

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1 Message

Friday, November 5th, 2021 10:17 PM

can't log into my bellsouth.net email account

I can't log into my email account. I tried to answer my security questions. It's saying that my answers are wrong even though they aren't. I keep going round and round in the same rat race. There's no options other than answer the security questions. I can't talk to anyone. Chat is virtual. I'm logged into my email account of my tablet and my phone just not my lab top. Please help

Community Support

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231.5K Messages

2 years ago

We are here to help you get back into your email, kimber0626.

 

We recommend that you reset your password, as this will resync your account and help you get back into your email. This will also help you with resetting those security questions.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

New Member

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2 Messages

2 years ago

I started having this same issue this week. This is ridiculous! It's obvious a LOT of people are having the same issue...why won't AT&T help their customers???

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