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Contributor

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1 Message

Mon, Oct 29, 2018 12:37 AM

Can't log into my bellsouth email

I have had my bellsouth email for years on top of years.  about 2 months ago i all of a sudden my bellsouth email was logging out all the time.  i would have to log back in every other day.  Then last week i tried to log in and all of a sudden it's saying my password was not correct.  When i tried the "forgot my password" it's saying the email address and the other info i put in didn't match.  what is going on?  I have had this email for YEARS!  HELP!  I have I been hacked?  HELP PLEASE!!!!

Responses

Accepted Solution

Official Solution

iamarobot

Guru

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462 Messages

2 years ago

Go to att.com and select forgot password on the sign in page. If that option does not provide a resolution, you will need to chat or call in to request for a temp password.

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

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127.6K Messages

2 years ago

Hi @misty29!

Let us help you here! If you feel your email has been hacked, we suggest that you view this article to get tips on how to  Recover your hacked email account.

You can also get Security information and Tips to help secure your email account.



Let us know if this helps!

Yetty, AT&T Community Specialist.

 

 

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Contributor

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3 Messages

a year ago

I did n got timed out

Contributor

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1 Message

a year ago

how can you do that with no access to YOUR EMAIL?

 

Tutor

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3 Messages

a year ago

This is so frustrating.  I have an old bellsouth.net email address as well.  I've been having to sign in frequently by it sending me a sign in code via text.  Well now it sends me to Att.net to sign in and it says it doesn't recognize my email.  I can get to my email on my android phone and tablet, just not my PC.    I've tried signing in on Yahoo.com and att.net and nope, doesn't work.

Contributor

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3 Messages

a year ago

I'm having the same problem.  

Contributor

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3 Messages

a year ago

I'm having the same problem.

Contributor

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1 Message

10 months ago

All of us are asking the same thing and having the same problem.  Is there anyone we can actually go to physically for help with this?  I can get my emails on my android phone, but as with the others not on my computer laptop.  Passwords and logins don't work.  Please HELP!

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