Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

Contributor

 • 

1 Message

Thu, Nov 15, 2018 4:09 AM

Can’t get into my sbcglobal.net email account.

I have been trying for 3 weeks to get into my sbc global email account. I have changed my password multiple times , have talked with AT&T  on multiple occasions and I still can’t access my sbcglobal email. I keep getting error message about username and password not being recognized by the smtp server???????? I need advice.

Responses

Accepted Solution

Official Solution

_xyzzy_

ACE - Expert

 • 

15K Messages

a year ago

See if using a secure mail key in place of the password in your email client works.  Read this (which includes a link to how to create a secure mail key).

___________________________________________________

This is a public forum and I am a customer just like you. Click "Like" if you feel this post is helpful and "Accept as Solution" if it solves your problem.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Brand User
ATTHelp

Administrator

 • 

112.5K Messages

a year ago

Hi @RonLee!

Thank you for reaching out to us here! To better assist you,please confirm if your email account is associated to any AT&T service account or it is a free email account.

You can also view this article on How to Reset your Email password using myAT&T.

Looking forward to your response!

Yetty, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

 • 

3 Messages

a year ago

I need an ATT person to walk me through the process. I have tried to reset my password but am told the system will not allow me to do so at this time.

Tutor

 • 

3 Messages

a year ago

I need a telephone number for problem with my sbcglobal.net email account.

Contributor

 • 

1 Message

9 months ago

my phone number is *****

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]

AT&T TV – All Your Entertainment In One Spot.  Learn more…