Uniquely for you. Preorder the new Google Pixel 6.
Robhapc's profile

Contributor

 • 

2 Messages

Fri, Sep 8, 2017 3:26 AM

Can't change my Wifi password, help?

I follow all the steps and when I go to save the changes it asks for a password. First I wasn't sure what password it was asking for so I clicked "forgot password" the hit says it's the system password on the modem. I put that in but it says it's incorrect. What else could it be? I punched in every number printed on the modem but it still doesn't accept any of them.

Anyone have an idea of what's going wrong?

Teacher

 • 

13 Messages

4 y ago

The password its referring to when you click 'save' to save the changes is the 'device access code' which is located on the modem

 

-good ole colllah greenz yum

Contributor

 • 

2 Messages

4 y ago

I tried every number that was on the modem and it wouldn't accept any of them. Where in the modem is the access code located?
Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.