Need to update email settings?
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New Member

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1 Message

Mon, Sep 21, 2020 7:16 AM

Can't Access our ATT emails through Yahoo

We have always used Yahoo for our ATT email.  Now whenever we try to sign in it immediately says logout successful and bounces between that blank screen and a page that starts with cprodmasx.att.com and just bounces back and forth.  how do we get to the actual sign in screen?

ATTHelp

Community Support

 • 

180.7K Messages

1 y ago

Hello @bubbabirkes24

 

Let’s get you signed back in to your E-mail.

 

You can always access your AT&T E-mail at Currently.com.

 

If you are using a Yahoo E-mail you may access this at Yahoo.com.

 

Along with that here are some items that may also solve the issue.

  • Clear your history
  • Clear your cache and cookies
  • Make sure you are not using any saved login information

For your protection, we may lock your account after too many sign-in attempts. To troubleshoot this sign in issue we will either have to wait a full 24 hours or reset your password.

 

If you experience the same issues after following the above steps we recommend vising our email support page.

 

We hope this helps @bubbabirkes24, please let us know if we can be of any further assistance.

 

@KaneB, AT&T Community Specialist

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