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New Member

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2 Messages

Monday, November 23rd, 2020 7:10 PM

cannot update a current contact

Trying to change the name of a contact after her marriage.  The save function with contact edit mode is grayed out. how can this contact be updated?

Community Support

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231.4K Messages

3 years ago

We are here to help, @pammijo99.

 

Are you trying to update your email contacts, or are you trying to update the contacts on your phone?

 

We recommend that for your email you start with using another browser and clearing the cache and cookies. This will help because there may be something blocking the email to not work properly.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

 

 

 

New Member

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2 Messages

3 years ago

Clearing the cache and cookies did not resolve the problem. But it is not urgent, so I will leave it as-is.

Thanks anyway.

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