Need to update email settings?

New Member


1 Message

Wed, Apr 29, 2020 3:58 AM

Cannot log into my email account

I have had my email account for years. Suddenly about a year ago I was unable to log into it. I have tried resetting the password several times and although it says my password has been successfully reset, I still cannot log in with my new password. I really need back into this account but don't know where to turn at this point.


Community Support


180.3K Messages

2 y ago

We're here to help, @mic0723!


What are you currently using to access your e-mail? Is it a specific website, or an application?


In the meantime, we suggest logging into your e-mail via Currently, from AT&T. If you do continue to experience login issues, make sure you are properly resetting your password for your account.


Let us know if this helps. We look forward to hearing back from you!


Donovan, AT&T Community Specialist

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