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2 Messages

Thu, Apr 8, 2021 8:22 PM

Cannot connect to server to get email

Trying to set up an email account on my Apple iPad Mini 5.  I enter my email account and password, the Apple app verifies and comes back with a message, not responding.  I change the host names to,, resend and get another message cannot connect to SSL.  

My email account was deleted on the Apple iPad and I am trying to reestablish it but having trouble doing so.  

Any help is appreciated, 



Brand User

Community Support


152K Messages

8 d ago

Let's get you signed back in, @Kerm!


Here is a very informative forums post from our another agent with us that addresses your exact message regarding not being able to connect to SSL.


Let us know if this helps!


CalebP, AT&T Community Specialist 

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