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Contributor

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2 Messages

Thu, Feb 28, 2019 11:35 AM

Cannot access Prodigy email account

After several attempts I am having issues with getting into my prodigy.net account through Yahoo mail.  I didn't change my password and don't know why all of a sudden I cannot access.  I went through steps of "forgetting password"  It take me to a page that tells me I have several ATT accounts, my cell bill and DTV, however, nothing about email.  This is frustrating!  I need to see my emails.

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Accepted Solution

Official Solution

Brand User
ATTHelp

Administrator

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113.1K Messages

a year ago

Hi @mjbjab1!

We'd love to help you here! Have you tried resetting your email using myAT&T? If not, we suggest that you get started by viewing this article to get tips on How to Reset your Email Password using myAT&T.

Let us know if this helps!

 

Yetty, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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2 Messages

a year ago

I was able to find help on your web page a few days ago. Thx
Brand User
ATTHelp

Administrator

 • 

113.1K Messages

a year ago

Hello @mjbjab1

Great news! Glad you were able to get your issue resolved. Please feel free to reach out if you have any questions or concerns.

Charles, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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