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Contributor

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2 Messages

Thu, Feb 28, 2019 11:35 AM

Cannot access Prodigy email account

After several attempts I am having issues with getting into my prodigy.net account through Yahoo mail.  I didn't change my password and don't know why all of a sudden I cannot access.  I went through steps of "forgetting password"  It take me to a page that tells me I have several ATT accounts, my cell bill and DTV, however, nothing about email.  This is frustrating!  I need to see my emails.

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Brand User
ATTHelp

Community Support

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133.6K Messages

2 years ago

Hi @mjbjab1!

We'd love to help you here! Have you tried resetting your email using myAT&T? If not, we suggest that you get started by viewing this article to get tips on How to Reset your Email Password using myAT&T.

Let us know if this helps!

 

Yetty, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

I am having the same problem, could you please tell me where you saw how to fix this... thank you so much

(edited)

Contributor

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2 Messages

2 years ago

I was able to find help on your web page a few days ago. Thx
Brand User
ATTHelp

Community Support

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133.6K Messages

2 years ago

Hello @mjbjab1

Great news! Glad you were able to get your issue resolved. Please feel free to reach out if you have any questions or concerns.

Charles, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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2 Messages

5 months ago

I keep getting "the connection to the server was interrupted" contact server admin. I'm using pop.mail.yahoo.com and smtp.mail.yahoo.com and both servers are failing to connect. I can access my email via the web so I know its not an account issue or internet connection issue.

New Member

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3 Messages

5 months ago

I am having this same problem... trying not to panic.. where did you find the info..

New Member

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3 Messages

5 months ago

Could you please let me know where you got the info to fix this, I am having the same problem and trying not to panic!! Thank you!

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