Announcements
HBO Max - where HBO meets so much more!
cigtoxdoc

Teacher

 • 

17 Messages

Wed, Feb 15, 2017 2:07 PM

Can no longer receive POP3 e-mail from bellsouth.net e-mail account

I use evolution 3.20.5 running under Ubuntu 16.04 for my POP3 and IMAP e-mail accounts.  All my POP3 accounts are working fine exceot for bellsouth.net.  I can send e-mail without a problem  Get "Cannot get POP summary: Socket I/O timed out" error.  All last week this error was intermittent.  Now the only way I can get my bellsouth e-maikl is through web mail.  My server, port and security settings are correct.

 

What has changed?

 

Johjn

Responses

Accepted Solution

Official Solution

cigtoxdoc

Teacher

 • 

17 Messages

3 years ago

The solution came from evolution-list@gnome.org.  Apparently something that affectted all AT&T-based POP accounts required a minor change in settings for evolution.  The tick box Disbable support for all POP3 extensions must be ticked.

 

John

Accepted Solution

Official Solution

_xyzzy_

ACE - Expert

 • 

15K Messages

2 years ago

@yahooisssue said:

We can’t change our password if the reset is sent to the email we can’t get into.

You didn't have to choose your primary email address as the recovery address.  It could be any email address, e.g., a gmail address.  But it's too late to change that now.  Try changing your password through Forgot ID/Password.  Besides giving you the option to send to your recovery email address it also can accept your security questions or send a password by snail mail.  My guess your last resort is the snail mail option.

 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Brand User
ATTHelp

New Member

 • 

120.6K Messages

3 years ago

Hi @cigtoxdoc,

 

We apologize about the issues, but we will be glad to help. The settings may have changed since the last time you checked. Here is an article that goes over the settings to use. You may want to even try the IMAP options if possible with your client E-mail program.

 

-ATTU-verseCare

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Brand User
ATTHelp

New Member

 • 

120.6K Messages

3 years ago

Thanks for coming back and letting us know. This is the best part of the forums. We will update our troubleshooting article.

 

-ATTU-verseCare

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

1 Message

3 years ago

I am using an ameritech.net email POP account and I am still having the same problem, the proposed solution by evolution-list is not working for me. Any other clue?, I don't see a way to setup an alternative IMAP server on evolution.

Please help.

 

[Edited to comply with Guidelines]

 

fretta

 

 

Contributor

 • 

2 Messages

3 years ago

can not get my bellsouth.net email. can not reset password. When I try to change password it will send email password to my bellsouth.net email that I can not get?

Contributor

 • 

1 Message

3 years ago

Having same issue.  Try to reset password but it sends to email address that I cannot access.  Is there a resolution.

 

Contributor

 • 

1 Message

3 years ago

How do I get my email???

Contributor

 • 

1 Message

3 years ago

Have not been able to receive any email since July 7, 2017. This is the error code that comes up. POP3 server, 0x80042110

How can this be fixed. 

 

NewName

Mentor

 • 

18 Messages

2 years ago

Is there a similar solution for Outlook 2010 users unable to send from an "alias"@bellsouth.net account?  I don't see anything in the Outlook settings similar to the suggested solution to the evolution user such as "disable support for all POP3 extensions". 

 

Contributor

 • 

1 Message

2 years ago

why is At&t ignoring these issues as they bought Bellsouth and the emails ending in bellsouth.net.  We can’t change our password if the reset is sent to the email we can’t get into. Why isn’t At&t explaining this to all its customers that had .net email addresses? we need a solution

cigtoxdoc

Teacher

 • 

17 Messages

2 years ago

inbound.att.net port 995
outbound.att.net port 465

Tutor

 • 

4 Messages

2 years ago

I've been having this problem all week.  Until today, I could log into Windows Live Mail and get it, but can't now.  I think part of the problem is that I have mail stuck in the server that I kept getting over and over in WLM.  I was using OE Classic, where the problem began, but I've been using it a long time so I don't think it's the program.  Can get nothing from it at all now.  Guess Yahoo mail's my only option.  Hmm.

Contributor

 • 

1 Message

2 years ago

My email ability at Bellsouth.net is not working since this morning. Can you please help me with a solution to be able to get my address back. Thank you in advance.