New Member
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2 Messages
Blacklisted from att
Hi,
As I'm user of AT&T, I recently noticed that you have blocked my IP/domain in the AT&T network. I think so because I checked the IP/domain in different blacklist providers (like https://mxtoolbox.com/blacklists.aspx and https://www.spamhaus.org/lookup/), but I'm not blocked in any.
The response I receive from you is the following: "5.3.0 flph834 DNSBL:ATTRBL 521< IP_x.x.x.x >_is_blocked. For assistance forward this error to abuse_rbl@abuse-att.net"
I read a lot of documentation and realized that I have the option to write to abuse_rbl@abuse-att.net to unblock the IP/domain.
But I have a question, if I do not write about IP/domain, which I want to unblock - if there is any period after which IP/domain will not be blocked already in AT&T network. Also what is the principle according to which IP / domain should be blocked?
Regards!
ATTHelp
Community Support
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231.3K Messages
4 years ago
Hey there, @Naadiaa!
You can find information on why you could end up blocked on our Postmaster Support site.
Let us know if you have any additional questions, we'll be here to help!
Donovan, AT&T Community Specialist
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