bellsouth.net via yahoo stopped and all attempts to access it failing
Feb 2019: I access my [bell south.net] email via mail.yahoo. Suddenly I was booted out and all attempts to access via reset with temp password are not recognized both on yahoo and att.net.
1) I cleared cache, removed cookies, restarted, rebooted. Still not recognized in the yahoo app.;
2) Using the [Att.net ], new password requested, but not accepted by yahoo. It's as if I got dropped off yahoo.
Trying to find the right path to get this corrected:
When entering a "USERID" on [At t. net ]to access the email account, it's not clear if I am to use the original username from an A T T account (" &firstname.lastname@example.org." or, the email "...&email@example.com" as the user name. At this point I think I'm locked out and seem to have no way to contact att or whoever to get it straightened out. It was my impression that A T T gave the bell south.net to yahoo to manage. But I read this from an att internet page:
".... Please note that there are no changes planned for your AT&T email account. Your access to your AT&T email (att.net, sbcglobal.net, bellsouth.net, etc.) does not change as it is part of the AT&T family and not owned by Yahoo. You can still access your AT&T email from att.net..
WHO CAN RESET THIS BELL SOUTH ACCOUNT, att or or yahoo??? Any reset instructions from att don't seem to work. I no longer have an att phone or internet service