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1 Message

Mon, Jan 7, 2019 6:22 PM email

I have att uverse currently.  I am moving and att uverse is not available in our new neighborhood.  I am switching to direct TV.  My new internet service provider will be Spectrum.  Will I still be able to keep my email account?



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127.4K Messages

2 years ago

Hi, @DS7325.

Yes, you can keep your free email address after canceling as long as your account is in good standing and there is no balance owed, and you do not violate the terms and conditions.

If there is a balance owed after canceling, then the email will be suspended until the balance is paid. If you violate the terms and conditions, then the email is deactivated.

John, AT&T Community Specialist

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1 Message

a year ago

I have as email. I also have problems opening up and logging in bc It used to be w Yahoo, and so its been merged. For years I kept it (my email and would only open on my cell phone.I would like to create a "home Page" and even consulted ATT support, since my wireless account is with ATT, and when I choose to recover my user ID and passw. for my email account, I get the same email from ATT but its for my wireless. So I try to use that info to "log In" to my email and its obviously wrong. How do I log in to my att. net email account, w/o involving my wireless user ID and Passw???Whats the simple way?I'd like a separate ID and password. I have been using the same password to log in on my laptop, it opens up all my apps.

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