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telenator's profile

Contributor

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2 Messages

Friday, May 31st, 2019 9:40 AM

att.net email account closed?

As of the morning of 5/29/19 my att.net email account no longer works. I have since tried sending emails to that account as well as a sub account and both are bouncing back with Addresse Unknown.

I don't know if this is some att/yahoo issue or what. 

I have had this account for over 20 years and am in a real bind not having access to it. Additionally, I am about to go to sea and will have a very difficult time trying to continue to troubleshoot at that point.

Can I please get some help with this issue?

Accepted Solution

Official Solution

Community Support

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230.7K Messages

5 years ago

Hi There @telenator

 

We do understand that email is very important to you and we can do all that we can to get your email working again.

 

To get started with your resolution, we will be sending you a private message to your forums inbox.

 

Once you get the notification, please do the following steps:


1. Log-in to your forums account.
2. Click on the envelope icon
3. Click on the message that you get
4. Reply to that message only

 

Just a reminder: Please do not post any personal information such as, email addresses, phone numbers, or account numbers on this public thread.

 

We look forward to working with you to get this resolved.

 

Matthew, AT&T Community Specialist

Contributor

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2 Messages

5 years ago

Thank you, my issue has been resolved.

 

Contributor

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1 Message

4 years ago

Having same issue.  att.net email account closed

Contributor

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1 Message

4 years ago

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1 Attachment

Tutor

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4 Messages

4 years ago

I'm having the same issue and have had my account and sub-accounts for 20+ years, I really need this fixed very soon as this email address is linked to everything.

New Member

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1 Message

3 years ago

My account was closed end of February. And I just accidentally just paid on this account that was closed . 

Community Support

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230.7K Messages

3 years ago

Not to worry, @1434lovebb.

 

It happens to the best of us. Please note that any payment made on closed accounts will be returned within 45 days of the account being closed. You will receive a prepaid card in the mail.

We ask for your patience as things are being finalized. If you have any future concerns feel free to reach back out to us here. We are always here and happy to help.

 

Ariel, AT&T Community Specialist

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