Need to update email settings?
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New Member

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1 Message

Mon, May 3, 2021 10:48 AM

att.net browser login does NOT work but Thunderbird does

I need to access my att.net email both with Thunderbird and via a browser.   Getting and sending att.net email via Mozilla's Thunderbird works perfectly and has for many years.  But I am now unable to use a web browser to get att.net email even though the browser works fine for a new currently email address.   But Thunderbird will Not work with the currently email address.   Therefore there is nothing I can do, someone on the server sides need to do something.

How do I contact att.net email support ?

How do I contact currently.com email support ?

sandblaster

ACE - Expert

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55.4K Messages

9 m ago

But Thunderbird will Not work with the currently email address.

You need to setup a secure email key to get thunderbird working with the currently email address. I have no idea what the browser issue is.

Juniper

ACE - Expert

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29.6K Messages

9 m ago

@ThunderbirdUserdotnet 

There is no support by email. You call AT&T for official support.

Alternatively other users can try and provide guidance here in the forum.

Juniper

ACE - Expert

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29.6K Messages

9 m ago

@kd5yhe 

If the agents over the phone are unable to resolve the situation, then you might consider a BBB complaint. But the first number you listed is their (AT&T's) customer support number. Be cautious where you get the other numbers as though they have a few departments with a somewhat direct line, there is too many out there pretending to be AT&T (or other companies).

(edited)

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