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New Member


8 Messages

Sun, Jun 28, 2020 4:59 PM

AT&T Mail Account Login

When I go to  and select Sign In, it automatically signs me into the last account I was logged into.  I have 4 different accounts and it won't let me change the one I sign into.  Sometimes I don't even get the chance to tell it which account I want to sign into.  Sometimes it gives me the account and password dialog window, but no matter what I enter, it still logs me into the last account I was logged into.  How do I turn off this annoyingly stupid feature?


Brand User

Community Support


144.4K Messages

7 months ago

We're here to help, @WJRamsey!


It sounds like you may have an issue with the Stay Signed In For Two Weeks option. Going to the tab where it states Make sure that you didn’t sign out of follow the steps and make sure you have Keep me signed in unchecked.


If you do continue to experience this issue, we suggest clearing your cache and cookies on the browser you are using.


Let us know if this helps. We look forward to hearing back from you!


Donovan, AT&T Community Specialist

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New Member


1 Message

I am having the same issue and deleted cookies and cache, etc. and still no luck.  If I try to add a new account (another sbcglobal account) I get the login page and fill in the information but then it doesn't appear in my combined inbox or anything.  This has been very frustrating to say the least.

New Member


8 Messages

@ATTHelp I made sure the 2-week sign-in was not selected and made sure I was signed out of all my accounts.  I cleared my cache and it worked, the first time.  Then after that, it continued to sign me into the same account until I cleared my cache again.  This will certainly be awkward if I have to clear my cache any time I want to sign into a different account.  There must be a better way.

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