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New Member

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2 Messages

Wed, Nov 10, 2021 3:25 PM

ATT is blocking our website.

Our company runs multiple websites and after hours of deduction we came to the realization that ATT is the only service blocking our website.  How do we get this fixed?

JefferMC

ACE - Expert

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26.6K Messages

2 m ago

Define "blocking?"  Is their new security filter displaying a message explicitly saying that it has been blocked (with the option to bypass) or is there something else?

New Member

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2 Messages

2 m ago

I wish.  When on mobile data I get a not able to establish a secure connection error. When I switch to wifi or test with any other carrier everything works just fine.

ATTHelp

Community Support

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180.2K Messages

2 m ago

We'll be happy to assist you with accessing your website @cr4391.

 

Is this happening on your AT&T device specifically or is this an issue occurring with users across the board? With this information, we'll be able to make sure your case is routed to get you the assistance you need.

 

If this is happening on your personal device:

  • When did this issue begin?
  • Is this happening in one particular browser on your device?
  • Have you attempted any troubleshooting measures, such as clearing the cache and cookies in your browser or resetting the device's network settings?

With more details, we'll have a better idea of how to proceed.

 

Thank you for reaching out to our community. We look forward to your response so that we can get this resolved for you.

 

Darais, AT&T Community Specialist 

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