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Thursday, April 2nd, 2020 3:19 PM

At&t internet and portable wi-fi will not connect to VMware Horizon Client

Both AT&T internet and portable wi-fi cannot reconnect to my work VMware Horizon Client when I walk away for a minute. I do not have this problem and can immediately reconnect when using my family and friends’ Comcast Xfinity wi-fi.

Community Support

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231.4K Messages

4 years ago

Hi @kmcghee,

 

What errors do you get when you try to connect? Is the network adapter properties configured to work with the correct network information for the AT&T gateway? Comcast seems to usually use a class A private IP, while our network uses class C, and it actually does not work well with class A private IPs. The best solution to fix this is to change your network subnet, and you should be able to connect.

 

David, AT&T Community Specialist

New Member

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7 Messages

3 years ago

you would think after 7 months, and as I see with previous posts more then a year ago you guys would have this figured out... possibly got your own account and tried to make it work... but still today it does not work!

you get an "The connection to the remote computer ended." message while connecting to the remote machine and then it disconnects. Happens to me about 70 times per week on AT&T ... when I change to ANY WiFi or other hot-spot with Sprint, T-Mobile and Verizon I have NEVER had an issue!! 

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