kayton's profile



4 Messages

Thu, Oct 31, 2019 7:45 PM

ATT email Inbox problem

New email messages do not show up in my Inbox.  New messages show up in the Inbox.  After I read them, they don't show up in any of the folders, but if I search for them, they appear in the search results.


How do I fix it so my Inbox shows all of my incoming mail, read or unread?


Thank you.


Community Support


180.7K Messages

2 y ago

We're here to help, @kayton!


Could you let us know whether you're using a 3rd Party Application to view your e-mails, or if you're using https://soc.att.com/2JBD1ZR? This will help us determine what issue you may be receiving on your end. 


We hope to hear back from you!


Donovan, AT&T Community Specialist

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