New Member
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3 Messages
Att dialup discontinuing, how to keep primary and sub emails
Hi
We received notice that dialup was being discontinued in our region. we have no other ATT services.
Will we retain access to both the primary and sub emails that were associated with the dialup service?
Powva
New Member
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3 Messages
4 years ago
A little more detail: we started with att Uverse long long ago and don't recall merging any accounts with sbc or yahoo.
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ATTHelp
Community Support
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231.5K Messages
4 years ago
We're here to help answer your email questions, @Powva.
If you cancel your AT&T account, you will still have access to your email account as long as your account is in good standing. Here is more information on how to keep your email if you no longer have service with us.
Let us know if this helps or if you have more questions.
Elmi, AT&T Community Specialist.
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Powva
New Member
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3 Messages
4 years ago
Thank you for your reply. That is very clear for my primary email. What about the sub-email accounts that were associated with this primary user id/email?
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ATTHelp
Community Support
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231.5K Messages
4 years ago
@Powva
All sub-email address in addition to the primary email will still be available after cancelling service.
If you have more questions, let us know.
Aminah, AT&T Community Specialist
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