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New Member

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3 Messages

Saturday, October 17th, 2020 2:17 PM

Att dialup discontinuing, how to keep primary and sub emails

Hi

 

We received notice that dialup was being discontinued in our region. we have no other ATT services.

 

Will we retain access to both the primary and sub emails that were associated with the dialup service?

New Member

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3 Messages

4 years ago

A little more detail:  we started with att Uverse long long ago and don't recall merging any accounts with sbc or yahoo.

Community Support

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231.5K Messages

4 years ago

We're here to help answer your email questions, @Powva.

 

 

If you cancel your AT&T account, you will still have access to your email account as long as your account is in good standing. Here is more information on how to keep your email if you no longer have service with us. 

 

 

Let us know if this helps or if you have more questions.

 

 

Elmi, AT&T Community Specialist.

 

New Member

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3 Messages

4 years ago

Thank you for your reply.  That is very clear for my primary email.  What about the sub-email accounts that were associated with this primary user id/email?

Community Support

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231.5K Messages

4 years ago

@Powva

 

All sub-email address in addition to the primary email will still be available after cancelling service.

 

If you have more questions, let us know.

 

Aminah, AT&T Community Specialist

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