czhong's profile

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Thursday, October 27th, 2022 1:08 PM

AT&T Internet Air

I’m currently shopping around for new internet options for my apartment and I have AT&T as a side wireless account. I went into the My AT&T app and went to the section for internet. My apartment does not get fiber, only Internet 100 but I also saw another option called AT&T Internet Air. Any idea as to what this is? The app is glitchy and was unable to load it up.

Accepted Solution

Official Solution




357 Messages

7 days ago

Hi @czhong,

We have recently launched a new service called AT&T Internet Air.  You can find all the details via our main AT&T Internet Air homepage, and find all the FAQ's at the bottom of the page.  In addition, if you've already signed up and need assistance with setup, you can view our AT&T Internet Air support page.


Tim, AT&T Community Specialist


ACE - Guru


9.9K Messages

5 months ago

Take the Internet 100 and don't look back.  I believe Internet Air is the AT&T Fixed Wireless service and based on nothing but all the screaming that we see in this forum from people who have FW it's not something you want to deal with, especially when you have options.  When it works, it's good.  But it seems the towers get overwhelmed and the service gets so slow (or non-existent) and AT&T doesn't ever seem to address the problem.


ACE - Professor


4.1K Messages

5 months ago

Internet 100 is using older DSL tech called VDSL2.  It works okay. 
Also note that Att does not support bridge mode in their gateway in case you intended to use your personal router as main if coming from cable.  

my thoughts



20.1K Messages

4 months ago

ATT has at least two test markets for ATT Air Gig, you may be in one… zip code?

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