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Garci46's profile

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Thursday, February 15th, 2024 1:46 PM

Register AT&T Internet Air

When I attempt to register as required I receive a message that I must change my user name because it is already connected to my AT&T Internet Air Account. The service representative told me to try to change my password and that didn't work either. Has anyone else had this issue and if so how did you resolve it? 

Community Support


231.5K Messages

2 months ago

Hi @Garci46, let's lend you a helping hand.


The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.


Thank you for contacting AT&T Community Forums,

Ancy, AT&T Community Specialist.


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