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1 Message

Tue, Feb 12, 2019 2:32 PM

Why is my internet suspended?

I don't understand why my internet us suspended?


Accepted Solution

Official Solution

Brand User

Community Support


124.1K Messages

a year ago

Hi, @Backtoreality74.

Typically, your service is involuntarily suspended only when there is a past due balance on your account. Check your account to make sure that there is nothing outstanding on your balance, and make a payment if necessary.

We hope this helps.

John, AT&T Community Specialist

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