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New Member

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1 Message

Tue, Jan 19, 2021 11:55 PM

Who do I talk to?

I need the number for the AT&T god...whoever it is that you talk to after you have talked to no less than 40 people, purchased two new devices because their people said we needed them, and had all kinds of promises made that they didn’t satisfy over the last 6 weeks!!  You can’t say, “Let me talk to the manager because I’ve talked to 4 supervisors (that I saved the chat from where the service was promised).😫😡 Who knows anybody who settles these things??  After starting with them with my first cell phone (which was a hot long time ago), I’m going to be looking at some other company!🙈 One day, someone is going to sue At&T for the amount of hours they have spent trying to resolve promises their own people have made. I’m at the point where I want to pack up the 3 cell phones (including the one they suggested I buy), the At&T tv and the hotspots and dropping them at the nearest AT&T!!! Where did customer service go?? #cantgetthattimeback 🙄🙈😱🤷‍♀️

ATTHelp

Community Support

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176.8K Messages

1 y ago

Hi @Carirethwisch, we are here to help.

 

Please let us know how we can help you with your concerns.

 

Thanks for your patience, we apologize for the delay in responding.

 

We know when it comes to special matters you need an answer quickly, so we recommend contacting us via chat  for faster service.

 

 

Just choose your product, and then scroll down to the chat live option for immediate support.

 

We always want to help in forums, but there can be a delay and don't want you to have to wait!

 

Please let us know if you have any other questions. 

 

Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist

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