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Tue, Jan 19, 2021 11:55 PM

Who do I talk to?

I need the number for the AT&T god...whoever it is that you talk to after you have talked to no less than 40 people, purchased two new devices because their people said we needed them, and had all kinds of promises made that they didn’t satisfy over the last 6 weeks!!  You can’t say, “Let me talk to the manager because I’ve talked to 4 supervisors (that I saved the chat from where the service was promised).😫😡 Who knows anybody who settles these things??  After starting with them with my first cell phone (which was a hot long time ago), I’m going to be looking at some other company!🙈 One day, someone is going to sue At&T for the amount of hours they have spent trying to resolve promises their own people have made. I’m at the point where I want to pack up the 3 cell phones (including the one they suggested I buy), the At&T tv and the hotspots and dropping them at the nearest AT&T!!! Where did customer service go?? #cantgetthattimeback 🙄🙈😱🤷‍♀️


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176.8K Messages

1 y ago

Hi @Carirethwisch, we are here to help.


Please let us know how we can help you with your concerns.


Thanks for your patience, we apologize for the delay in responding.


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Please let us know if you have any other questions. 


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Lafayette, AT&T Community Specialist

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