
Contributor
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1 Message
Where do I send the "equipment" back?
AT&T via brand new laptop less than a foot from modem, 1 tech visit and a whole day (OFF) wasted yesterday: "Connected"
Verizon via my busted up iPhone 5s as a wireless Hot Spot: "Connected" (translation: Why you're seeing this right now.)
* I only have two choices for internet at home because
from the ocean? But no, that's ridiculous. This is Los Angeles. There shouldn't be a single dead spot in the county much
less the city.
* But there is apparently. Because Time Warner doesn't service this particular area. Which is heartbreaking after this past week
* Five days since receiving "equipment"? Two days of missing tech support. Friday = Didn't know he was coming? Yesterday? We spoke. He emphasized sticking it out and kawHow much time spent working on the internet from home? ZERO. ZERO TIME. NO T
* Yes, of course, the PACE Gateway Problem! And watch how they suggest I pull all the cords out of the wall and cross my fingers during the re-boot(s). And did the support team really just send me an infographic showing how much havoc my imaginary gaming equipment has on such fragile hardware and security?
ATTHelp
Community Support
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225.5K Messages
6 years ago
We are sorry to hear about the issues. We are happy to help, please check your private messages and reply when you can.
-ATTU-verseCare
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