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kimtran4540's profile

2 Messages

Wednesday, September 20th, 2023 7:58 AM

want to refund

hi so i cancelled my att internet but forgot and accidentally paid the bill when its already cancelled is there a way for me to get a refund or

Community Support


225.5K Messages

3 months ago

Hi @kimtran4540, we understand the importance of getting your refund, and we'd be glad to assist.


Once your account is canceled, it takes us 45 days to process your refund. That gives us time to make any final adjustments to your account. 

If you don’t get your refund within 60 days, please contact us at 800.288.2020, they are available Monday to Saturday, 7 a.m. to 9 p.m. CT.


Hope this helps! Please feel free to reach out to us for further assistance.


JasmineS, AT&T Community Forum Specialist

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