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New Member

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30 Messages

Friday, September 25th, 2020 12:57 AM

Unable to log in since Monday; Technical support only made the issue worse.

I have been unable to log into my AT&T account since Monday.  Wednesday I called support about it and they made the issue worse by trying to change my password and that didn't work and I lost access to my primary e-mail account.  Called technical support with the ticket number given to me (877) 285-0113 ticket number L58162938 and they couldn't find the ticket.  Then the agent hung up on me.  The offshore technical support is worse than useless.  It appears AT&T has been hacked and are not admitting that to their customers, the accounts have been locked and they can't unlock them.  

New Member

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30 Messages

4 years ago

I have been hung up on twice today by AT&T's worthless offshore customer support.

New Member

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30 Messages

4 years ago

Was hung up on a third time by Chris of offshore technical support.

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