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slbarnesusa's profile

New Member

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4 Messages

Sat, Jul 2, 2022 5:22 PM

Target and AT&T bundling promotion

Got call, told that Target was underwriting a bundling service for "select" customers that would combine all AT&T services (directv, which I hate, cell and internet) for over half of what I'm currently paying. Put almost $300 credit on my AT&T bill. Sounded too good to be true, took hours to reach anyone at AT&T, they said it was a scam. Ph # WAS to Directv, however, and credit was posted. Asked if they could withdraw it, they couldn't tell me. Requires pmt in advance for 4 mos service $492.20 and MUST be put on a Target gift card. Asked that everything be verified in writing by people who offered it, supposed to be done now. Went online, there IS a Target/ATT deal to use fiber optic for TV (which would solve my issues w/Directv) & internet. Was using Uverse fiber optic w/no problems; sales rep @ ATT store near me told me Uverse was being discontinued & that I'd get everything I needed w/Directv, including recordings, which I told her were really important. Wasn't told there was a limit & I'd have to pay more, which negated the savings. Internet went down a f weeks ago, had NO tv, contacted ATT & said I wanted to go back to Uverse. Told I can't, that new customers are no longer eligible, I've been a customer for 40 yrs, Directv misrepresented to me by ATT employee, again told no (by 5 ppl).

Has anyone heard of this? They said the offer was very limited. They had access to my ATT account, knew my info, etc. Thx

Accepted Solution

Official Solution

ACE - Expert

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23.1K Messages

3 m مضت

https://www.directv.com/corporate/news/articles/dont-fall-for-fraud/

When it comes to DIRECTV, know this, because it’s ALWAYS going to be true:

  • DIRECTV will never ask you to pay upfront to receive discounted services or activate some exclusive promotion or replace your current equipment.
  • DIRECTV does not accept any third-party gift cards from retailers like eBay, Amazon or anyone else as a legitimate form of payment.

If you think you’re the target of a prepaid card scam:

  • Hang up on any suspicious caller immediately. Do not engage any further. Offering up any personal information, no matter how innocent, can ultimately cost you.
  • Contact us directly to ensure you are speaking with an official DIRECTV representative about your service or current promotional offers.
  • Report Prepaid card scam phone calls or text messages targeting DIRECTV customers to help make others aware.

(edited)

New Member

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4 Messages

3 m مضت

Got email confirming $ terms & conditions from "[email scrubbed]", hope someone responds asap, if I pay w/in 2 hrs will get a $75 Target gift card.

(edited)

JefferMC

ACE - Expert

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29.8K Messages

3 m مضت

Anyone who says "must pay with ____ gift card" is scamming you.  No legitimate offer will ever require you to pay with a gift card.

THIS.  IS.  A.  SCAM!!!

There are numerous other red flags here:

1) You got called

2) You'll get half-off

3) You must prepay for months of service in advance

(edited)

ACE - Expert

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23.1K Messages

3 m مضت

Went online, there IS a Target/ATT deal to use fiber optic for TV (which would solve my issues w/Directv) & internet.

While this is true (https://get.directv.com/target/) customers are directed to use the number posted or order online.  They do not call you.

Sorry....but if you provided personal or account information or if you put money on a Target gift card, you have been scammed.

Constructive

Employee

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29.3K Messages

3 m مضت

All a scam and the rush to pay in 2 hours is another scamming tactic. Face it you were scammed 

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