Everyone gets our best deals on every smartphone - Black Friday gift deals are still here!
Bigrobtx1981's profile

Tutor

 • 

4 Messages

Fri, Jun 9, 2017 8:35 AM

Switch from Charter and no rewards were offered!

Hello,

I got Uverse 25 installed and I also used to do help desk contract work for AT&T back in 2009.

I switched from Charter Specturm to ATT Uverse and the sales person never offered me a rewards card for switching.

While the service seems to be more stable: I noticed bad latency issues already. I am upset because no one offered me a discount also because I am disabled on a fixed income.
ATTHelp

Community Support

 • 

203.5K Messages

5 years ago

Sorry to hear of the trouble you are having. We can look into this for you,we just sent you a private message via the community forums. Click here to reply back and let us know via this thread one you have replied to the PM

 

-ATTU-verseCare 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.